Skip to main content
Freshworks Logo
  • Home
  • Knowledge base
  • English
    English Arabic
  1. Home
  2. Knowledge base
  3. Help Articles
  4. Sllr Chat Commerce
  5. ...
    • Knowledge base
    • Help Articles
    • Sllr Chat Commerce
  6. Facing a problem connecting Sllr Chat?
Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            Facing a problem connecting Sllr Chat?

            Modified on Sun, 10 Nov, 2024 at 3:55 PM

            You might face problems when you connect Sllr Chat. 

            Example: Clicking on Connect Now and nothing happens?

            This is becuase your browser is not enabling popups. 

            Here is how to solve it:



            Android

            To enable pop-ups for a website on your Android device, follow these steps:

            1. Open Chrome: Launch the Chrome browser on your Android device.

            2. Access Settings: Tap the three dots (menu) in the upper-right corner, then select Settings.

            3. Site Settings: Scroll down and tap on Site settings.

            4. Pop-ups and Redirects: Find and tap on Pop-ups and redirects.

            5. Allow Pop-ups: Toggle Pop-ups and redirects to Allowed (turn it on) to enable pop-ups.


            After doing this, try reloading the site that requires pop-ups. It should now allow the pop-up to display.


            iPhone

            To enable pop-ups for a website on your iPhone, follow these steps:

            1. Open the Settings app on your iPhone.

            2. Scroll down and select Safari (Or Apps, then select Safari).

            3. In the Safari settings, scroll down to find the Block Pop-ups option.

            4. Disable Block Pop-ups off to allow pop-ups on all sites.

            If you only want to allow pop-ups for specific sites, you may need to check if Safari prompts you to allow pop-ups when you try to access the site again.


            Desktop:

            1. Click on this icon on your browser

            2. Choose "Always allow pop-ups"

            3. Try to connect Sllr Chat again

            Was this article helpful?

            That’s Great!

            Thank you for your feedback

            Sorry! We couldn't be helpful

            Thank you for your feedback

            Let us know how can we improve this article!

            Select at least one of the reasons
            CAPTCHA verification is required.

            Feedback sent

            We appreciate your effort and will try to fix the article

            Print

            Articles in this folder -

            • Sllr Chat and Its Impact on eCommerce Business
            • How to Connect Facebook Messenger with Sllr Chat
            • How to Connect Instagram Messenger with Your Sllr Store
            • Facing a problem connecting Sllr Chat?

            You may like to read -

            • Sllr || Facing problems connecting your domain?
            • Connecting Your Custom Domain with GoDaddy
            • Sllr Chat and Its Impact on eCommerce Business
            • How Custom Domains Improves Your Store Branding
            Preview
            0 of 0

            Create Your Store Today!

            Start with Sllr today. Your FREE All-in-One E-Commerce Solution.

            Create Your Store

            Sllr Features

            • Managing Store
            • Managing Products
            • Customizing Store Design
            • Connecting Custom Domain
            • Connecting Pixels
            • Managing Discount Codes
            • Sllr Chat Commerce

            Mobile apps

            Connect with us

            Article views count